GAO (Government Accountability Office) recently published its 10th Edition of its guide for preparing, submitting, and resolving bid protests. See Bid Protests at GAO: A Descriptive Guide. When filing bid protests with the GAO, this is a great resource, whether you fly solo or retain professional help.
New Regulation Formalizes Ombudsman Practice and Identity for IDIQ Contracts
An ‘ombudsman’ is an official charged with addressing and/or investigating the interests of individuals’ or companies’