An ‘ombudsman’ is an official charged with addressing and/or investigating the interests of individuals’ or companies’ complaints of maladministration or violations of rights. You can find them at all levels of governments; federal, state, local, and municipal. To be effective, ombudsmen must be independent of the aggrieving organization.
SOURCE: New Regulation Formalizes Ombudsman Practice and Identity for IDIQ Contracts
How Long Does it Take for the Government to Process Change Orders?
Last fiscal year (2018), federal agencies spent $36 billion on construction contracts. Almost half of that
