A move to require state agencies to install keystroke-monitoring software to collect data on work performed by contractors on a computer is getting pushback from tech and government advocacy groups that are urging states to reject proposed legislation requiring keystroke-level oversight in service of greater billing transparency.
This article is the first in a series on how government agencies and vendors can apply agile processes and strategies for better contract transitions.
Government agencies can choose from hundreds of approved vendors, and while we all know that choice is good, it can also create challenges. Agencies use multiple vendors for different reasons, and they often find themselves handing off work from one contractor to another. This move can risk interrupting client operations.
To help state CIOs better navigate the shifting political, technological and funding landscape and changing stakeholder demands, the National Association of State CIOs is working on a project called “The CIO Operating System: Managing Complexity in a Sustainable Way.”
Based on direction from the White House, the General Services Administration’s Technology Transformation Service is taking the lead to help agencies modernize their IT infrastructure. Joanne Collins Smee, acting director of TTS and deputy commissioner of the Federal Acquisition Service, outlined GSA’s priorities for the next year at a March 1 AFCEA Bethesda event.
The Federal Risk and Authorization Management Program has selected the next group of vendors for the FedRAMP Connect program, which prioritizes cloud service providers to work with the Joint Authorization Board based on governmentwide demand, applicability for cross-agency use and system security.
FedRAMP received about 40 applications for the ATO prioritization and eventually selected five vendors and services:
The National Association of State CIOs has outlined its legislative priorities for 2018, focusing on harmonizing federal cybersecurity regulations, recognizing state authority in emerging technology and ensuring safeguards for shared intergovernmental data.
The General Services Administration has started the process to organize five centers of excellence around federal IT modernization with a request for quotations on staffing needs for the CoEs.
The Agency Authorization Playbook offers step-by-step guidance, best practices and tips to help agencies successfully implement the authorization process.
As more states centralize their IT operations, CIOs still face obstacles related to funding and the ability to offer specialized services. But a shared services model where CIOs act as brokers to recover costs of services from agencies is quickly becoming a new normal.
The Federal Risk and Authorization Management Program is now offering FedRAMP Tailored, a faster approval process for cloud service providers with low-impact software-as-a-service offerings.