In’s an old cliche, to be sure: “What gets measured gets done” but the message is clear: measuring something gives you the information needed to make sure you actually achieve what you set out to do.
Source: PNWC’s Government Contracting Update: What Gets Measured, Gets Done
New Regulation Formalizes Ombudsman Practice and Identity for IDIQ Contracts
An ‘ombudsman’ is an official charged with addressing and/or investigating the interests of individuals’ or companies’