Everyone has heard the line that goes like this: Hi, we’re from the Government and we’re here to help”. Its a humorous line because its antithetical to what really happens when the auditor comes knocking. Its unlikely that any contractor will get help from a DCAA auditor these days because the Agency takes the notion of being independent very seriously. That is not to say however that DCAA won’t help – you just have to find the right person. It won’t be an auditor but the Agency has a few non-audit staff dedicated to assisting small businesses.
Source: PNWC’s Government Contracting Update: DCAA’s Help for Small Business Contractors
New Regulation Formalizes Ombudsman Practice and Identity for IDIQ Contracts
An ‘ombudsman’ is an official charged with addressing and/or investigating the interests of individuals’ or companies’