Governments are confronted with a complex context driving them to come up with new policies, service delivery models, and operational excellence practices. Digital transformation will be the force underpinning the ability to seize the opportunities and manage the risks in this environment. The IDC FutureScape: Worldwide Government 2017 Predictions document predicts the top 10 trends that will impact government departments and agencies worldwide that are engaged in a digital transformation journey aimed at:
– Improving the citizen experience
– Harnessing the power of data
– Leveraging the power of 3rd Platform technologies to enable agile innovation and sustainable scalability of secure systemsSource: 10 Predictions for the Worldwide Government Industry 2017 – IDC Community
A Call for Change: Moderate Federal IT Spending Growth Masks the Ongoing Burden of Legacy Systems – IDC Community
Unlike a few years ago, U.S. federal civilian agencies are not seeing double-digit annual growth in