There are lessons to be learned by CIOs planning outsourcing projects in the dueling lawsuits involving MillerCoors and HCL.
MillerCoors’ $100-million lawsuit against an IT contractor is getting messier. The contractor, HCL, recently filed a counterclaim disputing the brewer’s allegation that it owns responsibility for a troubled ERP project. HCL is accusing the brewer of making it a “scapegoat” for its own problems.
While the rationale for modernizing IT is often apparent, sometimes the messaging and positioning on the