Cracking the world of OTAs requires customer focus — Washington Technology

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When we started working on Friday’s event — Inside the Government’s Hidden Market – I caught flak from a reader who said the market wasn’t hidden at all.

Other transaction authority — OTA — has been around a long time and I was doing a disservice by calling it hidden, that reader claimed.

Source: Cracking the world of OTAs requires customer focus — Washington Technology

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