As more states centralize their IT operations, CIOs still face obstacles related to funding and the ability to offer specialized services. But a shared services model where CIOs act as brokers to recover costs of services from agencies is quickly becoming a new normal.
Source: NASCIO survey highlights IT consolidation, cybersecurity progress — GCN
Groups oppose states tracking contractor costs with keystroke monitoring — GCN
A move to require state agencies to install keystroke-monitoring software to collect data on work performed
