The Government Accountability Office (GAO) recently released its latest assessment of agencies’ progress in becoming more performance and results oriented in their work. The assessment was less-than-stellar, with the understated title noting: “additional actions needed to address pressing governance challenges.
Source: A Dismal GAO Assessment – But a Ray of Hope | IBM Center for the Business of Government
Seven Steps for Creating a Bottom Line in the Government | IBM Center for the Business of Government
Most government agencies do not have a clearly defined bottom line. Thus, the managers of the
