IT service providers are increasingly using robotic process automation and artificial intelligence capabilities, but their customers may not be reaping the full benefits.
Source: 11 ways to address RPA and AI in IT outsourcing contracts | CIO
The top 10 IT outsourcing service providers of the year | CIO
Top 10 IT service providers of the year Accenture TCS Cognizant Wipro HCL Capgemini IBM Infosys